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CSOs call for meaningful changes in the World Bank’s Dispute Resolution Service to foster access to justice for project-affected communities.

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By Witness Radio team

In a critical evaluation of the World Bank’s Dispute Resolution Service (DRS) performance, five Civil society organizations (CSOs) from around the world such as Witness Radio Uganda, supported by 12 other CSOs, have highlighted significant flaws in the current system, calling for urgent reforms to help better communities affected by World Bank-funded projects.

This demand comes on the heels of the External Review Team (ERT) recommendations aimed at strengthening the World Bank’s Accountability Mechanism (IAM), which includes the Inspection Panel and the DRS.

According to the World Bank’s website, the World Bank Board of Executive Directors (the Board) commissioned an External Review of the 2018 and 2020 Reforms to the Inspection Panel Toolkit and the Creation of the World Bank Accountability Mechanism. In January 2024, the Board approved the terms of reference (TOR) for the External Review and appointed an independent External Review Team (ERT) to conduct this review.

Last month, the External Review Team produced an independent external Draft Report and Recommendations and sought written feedback on the report from interested external stakeholders.

The CSOs such as Witness Radio, Accountability Counsel, Bank Information Center, Lawyer’s Association for the Human Rights of Nepal’s Indigenous Peoples (LAHURNIP), and Oakland Institute have acted as advisors of communities facing unjust evictions and human rights violations by projects that are funded by the World Bank.

Since the inception of the Dispute Resolution function in 2021, three Dispute Resolution processes have been completed, and one is ongoing. Several communities affected by Bank-funded projects have often complained about how their cases are handled under the DRS. Concerns include the limited time allocated, power imbalances, and other issues, which have prompted the Bank to review the compliance of the DRS system.

Witness Radio and the Accountability Counsel advised a Kawaala community in Uganda on the Second Kampala Institutional and Infrastructure Development Project (KIIDP-2), Lawyer’s Association for the Human Rights of Nepal’s Indigenous Peoples (LAHURNIP) advised the community of Nepal affected by Nepal-India Electricity Transmission and Trade Project and its Additional Financing, the Oakland Institute advised the Tanzanian community of Mbarali District Resilient Natural Resource Management for Tourism and Growth (REGROW) and Santa Cruz Road Corridor Connector Project in Bolivia where Bank Information Center acted as advisors.

In a statement to the External Review Team, the CSOs, which have been instrumental in assisting communities to use the Independent Accountability Mechanisms (IAMs), have stressed the need for meaningful changes to the DRS to ensure that it respects community agency and effectively resolves grievances addressed.

In their analysis, the CSOs acknowledged certain points raised in the ERT’s report based on their experiences with the case-handling process. Some of the praised recommendations by the CSO include extending the dispute resolution period from 18 to 20 months, offering the DR to the requesters only, and a full substantive conclusion report after the DRS concludes monitoring, among others.  However, they (CSOS) noted that some gaps in the ERT report remain unaddressed prompting them to offer additional recommendations.

For instance, the CSOs also highlighted the worsening of power imbalances during the dispute resolution process. In cases from Nepal and Uganda, mediators often favored government timelines and directives, undermining the community’s voice.

“To address these issues, the DRS should implement stronger measures to manage power imbalances. This includes continuous consultations with communities, ensuring their concerns and timelines are met. Additionally, mediators should be empowered to take a firmer stance when necessary to prevent one party from dominating the process. The DRS should ensure that no single party can unilaterally determine the scope or direction of a dispute resolution meeting, and mediators should be trained to recognize and mitigate power imbalances actively” the statement reads in part.

Further, dispute resolution processes have sometimes deepened community conflicts rather than resolving them. In Uganda, for instance, the continuation of the DRS process despite the elected representatives’ agreement to terminate it worsened the situation, and in Nepal, the exclusion of certain community members from agreements has led to increased tensions thus, CSOs call for protocols that allow for partial agreement (s) and the option to transfer unresolved issues to the Inspection Panel.

Transparency of DR agreement is another area where the DRS falls short compared to other IAMs. The CSOs urge for clearer reporting on the issues agreed upon and those that are not and for a fair process in deciding the confidentiality of agreements. Additionally, active monitoring of the implementation of the agreement (s) is crucial. The CSOs call for interim monitoring reports to ensure transparency and accountability.

The CSOs have also identified several other issues needing attention in the 24-month review of the DRS, including the selection of mediators, the development of framework agreements, the role of representatives and advisors, communication with parties, and the impacts on local judicial processes.

Read the full statement here. Reflecting on Shortcomings of the World Bank’s Dispute Resolution Service

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More than 500 Masindi residents live in fear as a tycoon targets their land.

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By the Witness Radio team.

Kyamaiso, Masindi District: Katushabe Charles is one of hundreds facing uncertainty after a businessman claimed ownership of land they’ve occupied for decades.

“He has issued threats, arrested some of us, and warned us that he doesn’t want us on this land anymore,” Katushabe, a father of seven and village defense secretary, said, emphasizing the community’s fears of eviction and displacement.

In 2002, Katushabe bought 30 acres of land and took possession with the intention of practicing large-scale agriculture. “I acquired this land from the citizens of Kyamaiso village, and I have lived here for over a period of twenty-four years,” The 50-year-old caretaker of a family of 9 told our journalist.

On his land, he says he grows sugarcane and other crops, such as cassava, which he sells to sustain his family. “I earn some good money from these crops, and I can ably take care of my children, pay their school fees, and look after my family.” He said.

Katushabe is among the 500 families whose survival is at risk after Masindi-based businessman Ahamed Ssewagudde surfaced claiming ownership of their land, on which they have lived for decades.

Witness Radio investigations reveal that the contested land spans 68.79 hectares (170 acres) and covers the villages of Kitinwa, Kyakatera, and Kyamaiso in the Kijunjubwa, Bikozi, and Bwijanga sub-counties.

Residents say some families have occupied the contested land since the 1960s, highlighting their deep roots and long-standing connection to the land.

Sylvia Karungi, a resident of Kyamaiso village, says the alleged land claimant does not have documents to prove ownership, building trust and confidence in the residents’ claims.

“He says he and his family own this land, but this is not true. We have been here for many years. They only have land in another village, Kyangamwoyo, but on this land, they have no proof of ownership,” she said.

Mr. Wobusoboozi Pius, another affected resident, accuses Ssewagudde of using the area police to intimidate and criminalize those opposing the alleged land grabbing.

“He first accused about eight individuals, claiming they had encroached on his land. He relies on police and courts, yet he does not have the rightful documents,” Wobusoboozi told Witness Radio.

However, Ahmed Ssewagudde maintains that his father acquired the land in 1968 and that the current occupants are encroachers who took advantage of his father’s absence.

He says the dispute is not new and has been in court for more than two decades.

“For over a period of twenty-three years, I have been in court with those people, and I have always won the cases, even though they do not want to accept the truth,” Ssewagudde said in an interview with our journalist. Ssewagudde added that evictions will proceed through legal channels.

“We are working on the legal process with my team to get the necessary documents and land title. We shall evict them because no one is above the law. I will only follow the directives of the court.” The tycoon told our journalist.

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Kiryandongo farmer accuses minister of grabbing 100-acre land

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Farmer Edward Balikagira at Kinyara II Village in Kigumba Sub-county in Kiryandongo District during an interview with Monitor. PHOTO/DAN WANDERA

A Kiryandongo farmer accuses Minister for Karamoja Affairs Peter Lokeris of illegally occupying his 100-acre plot, sparking a decades-long dispute now under State House scrutiny. Despite interventions, the conflict remains unresolved amid conflicting claims and documentation. Source: https://www.monitor.co.ug/uganda/news/national/kiryandongo-farmer-accuses-minister-of-grabbing-100-acre-land-5447308

Edward Balikagira from Kinyara II Village in Kiryandongo District alleges that Minister Peter Lokeris has forcefully taken over his 100-acre land, which he bought in 1996 from the late John Bitunda Bitagasa.

Balikagira holds a 1996 handwritten sale agreement in Runyoro, detailing payment of Shs170,000, 12 goats, a bicycle, and a blanket, witnessed by local land executives.

Lokeris rejects the accusations, stating he legally obtained the land in 1996 and has occupied it peacefully for over 20 years without issues. He questions Balikagira’s ownership documents.

Balikagira recounts that in 2007, as land committee chair, he negotiated with Lokeris for adjacent land at Shs500,000 per acre, but the deal fell through due to delays.

Tensions peaked in 2022 when Balikagira was arrested for alleged trespassing during the Covid-19 lockdown. A State House fact-finding meeting followed, where Lokeris reportedly admitted to applying for only 100 acres and agreed to return any excess.

A June 2022 State House letter to the Kiryandongo RDC, signed by Nathan Bwogi, halted all activities on the disputed land and noted ongoing fencing by Lokeris’s associates, warning of potential violence.

Despite this, Balikagira says the issue lingers without court action, citing the minister’s influence. Local leaders and the Deputy RDC confirm ongoing administrative reviews but no closure.

Land wrangles like this are rampant in Uganda, especially in Kiryandongo’s former ranch areas, with police reporting a surge in such cases.

Source: Daily Monitor

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“We are facing increased violent land dispossessions and climate injustices” – African women.

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By the Witness Radio Team

 

Stories of displacement, land loss, and resilience filled the room as 45 women from six African countries gathered for the East Africa Women’s Land and Climate Justice Convergence in Nairobi, organized to raise awareness and explore resistance strategies against land dispossession and climate injustice.

 

Representing communities from Kenya, Uganda, Tanzania, the Democratic Republic of Congo, Zimbabwe, and South Africa, the women came together not only to learn but also to speak, listen, heal, and feel the weight of their struggles, resisting destructive extractive projects and reclaiming what belongs to them, despite the immense impacts they have endured.

 

Africa is often described as having vast unused or underutilized land. This narrative has attracted investors, especially from the Global North, into large-scale industrial agriculture and other land-based investments. However, a 2025 report by the Alliance for Food Sovereignty in Africa (AFSA), PLAAS, and the Institute for Agriculture and Trade Policy challenged this claim, showing that such narratives have fueled large-scale land grabs, ecological destruction, and community dispossession across the continent.

 

In Uganda, the land eviction crisis has intensified due to increasing land-based investments that have dispossessed local communities with impunity, with oil development activities among them. According to human rights groups, this has led to more than 100,000 people in Uganda and Tanzania permanently losing their land to make way for the pipeline and related projects.

 

Jenniffer Kiiza, a resident of Hoima, is among those whose land was taken for oil development.

 

“The project has had severe negative impacts, especially on vulnerable groups like women,” she said, highlighting how delayed compensation, gender-based violence, and food insecurity disproportionately affect women and their families.

 

“We face dispossession, and sadly, we are paid very little money, which comes late and is no longer enough to buy land elsewhere. Hunger and malnutrition in adults and babies have increased, and this is affecting us as women and our families.” Kiiza added.

 

Kiiza has continued to speak out despite growing repression against dissent, advocating for justice for her community, especially women, even as opposing such mega-projects comes at a high cost.

 

“These developments have caused hunger, increased gender-based violence, family breakdowns, school dropouts, and early marriages. There has also been a rise in prostitution, as women struggle to provide for their children after losing their land.” She added.

 

Meanwhile, in Uganda alone, the Uganda Police’s Annual Crimes Report, 2025, released early April, recorded 663 cases of land fraud, an indicator of the country’s escalating land crisis.

 

In Zimbabwe’s Midlands province, particularly in Shurugwi, communities are facing similar challenges linked to mining activities, including land dispossession and environmental harm. Jecha Benenia a women’s rights defender from a community affected by Unki Mine, shared her experience during the convergence.

 

“We are facing many challenges from the miners. Chinese investors are coming into our area and evicting us. They tell us to leave, and if we refuse, they come with bulldozers and destroy everything, including our homes. We are left with no shelter and nowhere to go,” she said.

She added that abandoned open pits left by mining companies have become deadly hazards.

 

“When it rains, the pits fill with water. Our livestock fall into them, and even our children have fallen in. We are losing both animals and lives, and the danger is ever-present,” She added.

 

Communities in Zimbabwe also report water pollution from mining activities, which threatens their health and livelihoods. “The water we use is our source of livelihood, serving domestic needs, drinking, and our animals. However, after consuming it, we have experienced illnesses like cholera, and pregnant women face severe complications,” she added.

 

Her revelations echo concerns raised at the 2025 Zimbabwe Alternative Mining Indaba (ZAMI). The 14th edition of the Indaba, convened by the Zimbabwe Environmental Law Organization (ZELO) and partners in September 2025, highlighted multiple challenges within a sector that contributes about 12% to 13.3% of the country’s Gross Domestic Product (GDP).

 

In its December 2025 communiqué, ZAMI noted that unsustainable resource extraction is driving widespread environmental damage, including water pollution, habitat loss, soil degradation, and deforestation.

 

It further pointed to displacement, inadequate compensation, and the absence of Free, Prior, and Informed Consent (FPIC), particularly affecting marginalized communities whose exclusion from governance processes has resulted in violence, disempowerment, and the entrenchment of poverty in resource-rich areas, worsened by weak oversight that has enabled environmental violations and illicit financial flows.

 

Amid these challenges affecting their communities, the women shared, the convergence concluded with a renewed sense of solidarity, forming a network of resilient women committed to defending Africa’s commons—land, forests, water, and cultural systems—now under increasing threat.

 

According to the organizers, the meeting was particularly significant in creating a platform for women to share lived realities that are often excluded from formal land governance discussions. Participants exchanged insights on the challenges they face and identified collective strategies to strengthen their land rights.

 

“The convergence brought together women to reflect on their experiences with customary and communal land tenure systems. We will continue to build on this knowledge and strengthen solidarity plans at both national and regional levels with the women,” WoMin’s Sizaltina Cutaia told Witness Radio.

 

Participants described the gathering as a transformative learning space that not only exposed shared struggles but also equipped them with the skills and knowledge to defend their rights collectively.

 

“And a message I can give to a woman in the struggle is to keep fighting for her goal. She should not give up, but continue until she achieves what she wants. This cuts across countries and brings us together through networking. When we unite as women, we realize we share one goal—as mothers in our communities and countries—because land is our motherland,” said Sarah Osas from Nakuru in Kenya.

 

Despite powerful companies taking over their land, women defenders say they are determined to continue resisting and reclaim what is rightfully theirs.

 

“We are fighting back so that we can reclaim our natural resources, including land and water. Many women are facing serious health challenges, including stress and stroke, as a result of these struggles. But we are not going back. We are fighting to reclaim our commons through demonstrations, cultural resistance, and petitions led by marginalized communities.” Jecha mentioned.

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